Shipping & FAQ

At wholesalevape.shop, we aim to provide a fast, reliable, and hassle-free international shipping experience, including deliveries to Romania and other European countries.

Below you will find detailed information about our shipping process.

🚚 Shipping Information

We currently ship orders to Romania and selected European regions.

Orders are fulfilled through a network of:

• International warehouses
• Regional fulfillment partners
• Cross-border logistics providers

This allows us to maintain stable stock availability and efficient delivery times.

Shipping Details

• Dispatch Locations: International and regional warehouses
• Order Processing Time: 1–2 business days
• Estimated Delivery Time:
  • EU countries: 5–10 business days
  • Remote areas: up to 12 business days
• Shipping Method: Standard tracked delivery
• Tracking: Provided via email once the order is shipped

Please note that delivery times are estimates and may vary depending on destination and logistics conditions.

📦 Delivery Notes

• All orders are securely packaged to ensure product protection during transit
• We work with reliable international and local courier services
• Once an order has been shipped, responsibility is transferred to the courier service

Possible delays may occur due to:

• Customs processing
• Weather conditions
• Local courier disruptions
• Public holidays

We appreciate your understanding in such cases.

⚠️ Important Notice

By placing an order on wholesalevape.shop, you agree that:

• You are responsible for providing accurate shipping information
• Delivery times are estimates and not guaranteed
• We are not responsible for delays caused by third-party carriers or customs procedures

❓ Frequently Asked Questions (FAQ)

1. How long does delivery take?

Orders typically arrive within 5–10 business days for most EU countries after dispatch.

Remote areas may take longer.

2. Will I receive tracking information?

Yes.
Once your order is shipped, a tracking number will be sent to your email so you can monitor delivery.

3. Is packaging discreet?

Yes.
All orders are shipped in plain, discreet packaging with no unnecessary product labeling on the outside.

4. Can I change or cancel my order?

• Orders can only be modified or cancelled before dispatch
• Once shipped, orders cannot be changed or cancelled

Please contact us as soon as possible if you need assistance.

5. What if my order is delayed?

If your delivery is delayed:

• Check your tracking status first
• Contact our support team for assistance
• We will help investigate with the courier

6. What if my parcel is lost or damaged?

If your parcel is:

• Lost in transit
• Damaged upon arrival

Please contact us within 48 hours and provide:

• Order number
• Photos or evidence (if applicable)

We will review the case and provide a suitable solution.

📩 Contact Us

If you need help, please contact our support team:

Email: joetan067@gmail.com
WhatsApp: +86 13877242127
Website: https://wholesalevape.shop

We aim to respond within 24 hours on business days.

Important Notice

All products sold on this website are intended for adult users only (18+) and must comply with applicable laws in your country or region.